HearPO utilizes patient satisfaction surveys to assess the overall success of our programs. We survey our consumers who receive hearing aids through our network on a wide variety of topics ranging in scope from product satisfaction to their experience with the hearing care professionals. This enables us to maintain strict quality control and identify areas of continuous improvement. The following is a sample of questions that appear on the survey.

Overall, how satisfied are you with your most recently purchased hearing aid(s)?

Overall, how satisfied are you with the level of service HearPO provided?

Overall, how satisfied are you with the overall process of obtaining your hearing aids?