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Patient Satisfaction Statistics
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2004 Data
All providers are licensed professionals and share a
commitment to patient satisfaction and continuing education. In fact, we survey all clients
who receive hearing aids through our network on a wide variety of topics ranging in scope from
office cleanliness to the explanation of test results. This enables us to maintain strict
quality control and identify areas of continuous improvement. The following is a sample of
questions that appear on the survey.
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Hearing Satisfaction Survey Questions and Results
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1. Overall, how satisfied are you with your most recently purchased hearing aid(s)?
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2. Overall, how satisfied are you with the level of service HearPO provided?
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3. Overall, how satisfied are you with the entire process of obtaining your hearing aid(s)?
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